Professionally produce filling machines and packing machines

HengYuan Machinery Co., Ltd.

Service

Pr-sale service

1. Communicate with clients about their production requirement
To get know the things that clients need our machine to do. To get the necessary information of production speed, the packing materials, the packaging, etc. To get the pictures of clients’ products. If special products, please send samples by express to our company.

Then our company recommend or design suitable machines for clients.

2. Investigation company

Clients are welcome to come to visit our company, you can see the machine running in our factory. We can have a face-to-face communication. Our company will pick you up from the station near our city. Also, our company can assign representatives to clients site.


After-sale service:

1. Instruction for Installation and Debugging
Before delivery, we takes responsibility for debugging of machine, in order to make sure the provided machine could be safely and smoothly put into operation. We can send you the video of the running machine
We also take responsibility to have debugging overseas, and Client abroad please sends invitation forward of time to engineer, provides the engineer with round-trip tickets, accommodation, vehicle and salary USD50-80 per day.
2. User Training
Before delivery, we will take responsibility to indoctrinate technical training to the users so that they could understand the machine features and
could operate the machine by themselves.
3. Warranty Period
The warranty period for machine is one year with a life long maintenance. If the user requires special quality guarantee, other stipulated warranty
period may be made after mutual agreement.Mechanical models are standard, make special design according to customer requirements.

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